TeleSpeech Therapy Pilot Project: Stakeholder Satisfaction

Authors

  • Sena Crutchley University of North Carolina at Greensboro
  • Michael Campbell University of North Carolina at Greensboro

DOI:

https://doi.org/10.5195/ijt.2010.6049

Abstract

This pilot study of a school-based telepractice pilot project in a rural, remote county of North Carolina investigated the satisfaction of parents/caregivers, teachers, and administrators with a year-long telespeech therapy program delivered by a university clinic. Upon completion of the almost year-long project, a satisfaction survey incorporating a 5-point equal-appearing Likert scale (1= strongly disagree; 5= strongly agree) was disseminated to the stakeholders.  The results sorted by the three populations surveyed, indicated stakeholder satisfaction with student progress toward their speech and language goals, and clinician accessibility and responsiveness (mean ratings > 4 points). The respondents (N=23) also indicated they would “recommend TeleSpeech Therapy to other school districts” (mean rating: 4.3).  The only mean rating below 4.0 was associated with teacher responses to the statement: “My expectations for the TeleSpeech Therapy program have been met” (mean rating: 3.92).   Overall, parents/caregivers, teachers, and administrators appeared to find telepractice a satisfactory service delivery model for school-based speech-language therapy.        

 

 

  

Author Biographies

Sena Crutchley, University of North Carolina at Greensboro

Department of Communication Sciences and Disorders

A.P. Assistant Professor

Michael Campbell, University of North Carolina at Greensboro

Department of Communication Sciences and Disorders

A.P. Associate Professor

References

American Speech-Language-Hearing Association. (2002). Survey report on telepractice use among audiologists and speech-language pathologists. Available from http://www.asha.org/uploadedFiles/practice/telepractice/SurveyofTelepractice.pdf

American Speech-Language-Hearing Association. (2005). Speech-language pathologists providing clinical services via telepractice: position statement [position statement]. Available from http://www.asha.org/docs/html/PS2005-00116.html

Brennan, D., Georgeadis, A., Baron, C., & Barker, L. (2004). The effect of videoconference-based telerehabilitation on story retelling performance by brain-injured subjects and its implications for remote speech-language therapy. Telemedicine Journal & e-Health, 10, 147-154.

Council for Allied Health in North Carolina (2001). Communicating the trends: The speech-language pathology workforce in North Carolina. Chapel Hill, NC.

Authors (in press). Articulation assessment through videoconferencing: A pilot study. Communications in Global Information Technology.

Forducey, P. (2006). Speech telepractice program expands options for rural Oklahoma schools. ASHA Leader, 11, 12-13.

Hill, A., Theodoros, D., Russell, T., Cahill, L., Ward, E., & Clark, K. (2006). An internet-based telerehabilitation system for the assessment of motor speech disorders: A pilot study. American Journal of Speech-Language Pathology, 15, 45-56.

Hill, A., Theodoros, D., Russell, T., & Ward, E. (2009). The redesign and re-evaluation of an internet-based telerehabilitation system for the assessment of dysarthria in adults. Journal of Telemedicine and e-Health, 15 (9), 840-850.

Kully, D. (2000). Telehealth in speech pathology: Applications to the treatment of stuttering. Journal of Telemedicine and Telecare, 6 (Suppl 2): S2:39-S2:41.

Mashima, M., Birkmire-Peters, D., Syms, M., Holtel, M., Burgess, L., & Peters, L. (2003). Telehealth: Voice therapy using telecommunications technology. American Journal of Speech-Language Pathology, 12, 432-439.

Mashima, M. & Doarn, C. (2008). Overview of telehealth activities in speech-language pathology. Telemedicine and e-Health, 14 (10), 1101-1117.

McCullough, A. (2001). Viability and effectiveness of teletherapy for preschool children with special needs. International Journal of Language and Communication Disorders, 36 (suppl.), 321-326.

Theodoros, D., Hill, A., Russell, T., Ward, E., & Wootton, R. (2008). Assessing acquired language disorders in adults via the internet. Journal of Telemedicine and e-Health, 14 (6), 552-559.

Veterans Health Administration (VHA). Office of Care Coordination Services. 2003. Home telehealth patient satisfaction survey.

Westra, B., Cullen, L., Brody, D., Jump, P., Geanon, L., & Milad, E. (1995). Development of the home care client satisfaction instrument. Public Health Nursing. 12 (6). 393-399.

Published

2010-09-24

How to Cite

Crutchley, S., & Campbell, M. (2010). TeleSpeech Therapy Pilot Project: Stakeholder Satisfaction. International Journal of Telerehabilitation, 2(1), 23–30. https://doi.org/10.5195/ijt.2010.6049

Issue

Section

Clinical Report

Most read articles by the same author(s)